How to change password in Outlook Web

Modified on Fri, 23 May at 3:27 PM

Reset password in Outlook Web Access

It is company policy to routinely change passwords for cloud accounts. You will receive email notifications 7 days before expiry, 3 days before expiry and finally 1 day before expiry.

The maximum password age is 30 days. If your password is older than this, your account will lock itself automatically and the only way to unlock it is to contact the IT department.

Password Requirements

For a password to be accepted it must meet the following requirements:

Must be a minimum of 7 characters long
Must contain an uppercase character
Must contain lowercase characters
Must contain a number
Must contain a non-alphanumeric character
e.g. ~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/
Cannot contain your first name or last name
Cannot contain Red Snapper Group
Cannot contain Acumin

“But these passwords are hard to remember!”

To ensure you remember your password it’s suggested to use a random and add a combination of characters and symbols to the suffix to meets the requirements.

For example, a secure password would be Barbican06!

Keep that password but simply change the number depending on which month it is and repeat that process throughout the year.

Change password in OWA

1. Login in to outlook through the web portal

2. Select the COG this is on the top right of the screen

3. Under Option on the left had side select General then My account

4. Just above Mailbox usage in blue text is the option to Change your password

5. Enter you old password and your new password

6. Make sure you Save this